We are the data controller and this means that we determine the purposes for, and ways in which, we collect and use personal information. Spext Inc. is incorporated in Delaware, USA and has offices in California and India.
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
In addition, we may have access to your Personal Data if such data is included in any audio files you send us for transcription services. We only use such Personal Data solely to provide the automatic transcription services to you and to improve our algorithms. Without your authorization, we never sell, lease, or otherwise provide access to such Personal Data to our employees, contractors, agents or other third parties. At no point during the upload and transcription process, do employees, or third parties have access or authorization to view the files.
Non-Identifiable Data: When you interact with spext through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Spext may store such information itself or such information may be included in databases owned and maintained by Spext affiliates, agents or service providers. It is important to note that no Personal Data is available or used in this process.
In operating the Services, we may use a technology called "cookies." A cookie is a piece of information that helps provide additional functionality to the Services and help us analyze Services usage more accurately. For example, our Site may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Site. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.
Spext often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us to service users better. This research may be compiled and analyzed on an aggregate basis, and Spext may share this aggregate data with its affiliates and business partners. This aggregate information does not identify you personally. Spext may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
The personal data that we collect from you will be transferred to and stored at a destination outside of the European Economic Area (“EEA”). We use best-in-class third party service providers to store data.
Below are some of the methods we use to keep your data safe:
We encrypt all data that goes between you and Spext using field-standard TLS (Transport Layer Security). Your data is encrypted when transferred between data centers for backup and replication.
Spext’s servers are located within enterprise-grade hosting facilities that have robust physical security controls to prevent physical access. These controls include 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits. Security monitoring: Security teams continuously monitor security systems, event logs, notifications and alerts from all systems to identify and manage threats.
Spext is not in the business of selling your information. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Spext sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. If and when we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Spext may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Spext (iii) in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) Protect against legal liability.
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Spext takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email.
We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. To delete or remove data, please contact us as specified below. You may contact us as follows: email@example.com
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